From: route@monster.com
Sent: Saturday, September 26, 2015 12:53 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: Agile Project Manager
This resume has been forwarded to
you at the request of Monster User xapeix01
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Bipin K. Sharma, PMP ® Phone: 952-250-4029
E-mail: bipinksharma@gmail.com.com Delivery Manager / Program Manager / Sr. Project
Manager Area
of Focus: Information Technology Strengths include: § Having 10+ years of experience as program/delivery manager
in onsite/offshore delivery model. § Highly accomplished and goal-oriented Resource Manager
with proven record of accomplishments. Managed complex IT projects for 80+
onsite/offshore resources at a time 6M+ dollar value of budget. § Expert in pre-sales activity of SOW, rate negotiation and
keep balance in blended rate. Won multiple project / engagement in ING,
Ameriprise & FedEx Services client. § Worked effectively as supplier manager as secondary role
apart from client program/project manager. § Effectively managed multiple projects & program using Waterfall
& Agile Methodology. § Demonstrate expertise in planning, executing, and
controlling the projects’ development and delivery. § Leveraged strong ability to maintain high levels of
standards, synthesize clearly articulated messages, and meet uncompromising
deadlines. § Possess high degree of technical competency and
proficiency in translating technical contents for a non-technical audience. § A complete hands-on experience of end to end
program/project management using Clarity & SDLC. § Expert in Annuity & Life insurance (Vantage-One
CSC product), Retails, Online Shipping & Health Care projects &
program management. § Expertise in managing large, inter-departmental
development, enhancement & production support projects, as well as
supervising staff involved in the project § Effectively managed the Statement of Work and provide
status to client sr. leaders. r Professional Experience
CVS Health § Dallas, TX, USA
Sr. Project Manager (contractor)Jun 2015- Present § End-to-end Project Management for Data Warehouse migration
projects from Tera Data Legacy (TDL) to Enterprise Data Model (EDM) with more
than 20 members including core & cross functional teams. § Complete end to end project management data base migration
using ETL tools & life cycles. § Working as ITPMO project manager, making sure project
meeting timeline with quality and within budget using clarity project
management tool. § Supporting on Issue resolving, risk mitigation &
support for QAT, BAT & UAT testing phases. § Providing daily status report to CVS manager & Weekly
status to Sr. management § Participating in the discussion with business & tech
team on road blocks and create win-win situation. § Release planning of phase deployments in TDL migration. § Making sure company project guideline follow all the
time. r Professional Experience
FedEx § Dallas, TX,
USA
Program / Delivery ManagerJun 2013-
June 2015 § End to end Program Management online shipping projects
with more than 40 members including core & cross functional teams worth
of $3M program budget. § Worked as Release lead/manager of monthly dotcom load
& corporate load for dotcom applications § Performed planning of different dotcom projects with
multiple cross functional project teams & core team members for monthly,
emergency & corporate releases. § Create project plan and work breakdown structure and
identify resource needs § Manage risks & issues including change requests
throughout the project using waterfall methodology. § Track key project milestones and communicate the progress
of project activities and deliverables for monthly, emergency & corporate
releases. § Managing project delivery on time without any issue for
dotcom applications. Ensuring successful completion of the project phases in
System Integration Testing and User Acceptance Testing. § Manage plan to reduce Accumulated Customer Experience
defect score for dotcom apps to meet FY goal. § Maintaining knowledge plans (apps handbook) for dotcom
applications. § Develop resource requirement plan for any new projects for
Dotcom applications. § Work as change manager for dotcom applications. American Express § Phoenix, AZ, USA
Sr. Project ManagerJan
2013- May 2013 § End to End Project Management of two portfolios OPEN
Email Acquisitions & Top Client Acquisition around $2 M budget with core
SMC team & more than 5 cross functional teams. § Perform extensive requirements discussion with business
users & cross functional teams, while ensuring that all the business
needs are captured and planned into Sprints to follow Agile / Hybrid
methodology. § Develop & Finalize Project estimates. Create Project
charter, Project plans & Project execution plan. § Coordinate with Solution Architecture Review (SAR) Central
Team for Physical Site Review (PSR) activities § Day to day co-ordination with multiple cross functional
project teams. § Manage risks & issues including change requests § Track and communicate the progress of project activities
and deliverables. § Provide update on Release and Deployment Management Plan § Perform Post Implementation Review and perform project
closer review including lesson learned meeting. § Capitalize on technical expertise in developing project
plan, as well as WBS, assign resource, and risk in Clarity § Utilize Clarity to track the spending & forecasting of
the Email Acquisitions & Top Client Acquisition portfolio. Owning 10
master dc in the portfolio. § Implemented Demand Management process in SMC § Process Streamlined in Email Acquisitions & Top Client
Acquisition portfolio. American Express § Phoenix, AZ, USA
Sr. Project ManagerApril
2012- Dec 2012 § Oversee the entire phase of infrastructure project for
moving 500 services from New Scale to Service Now tool § Conceptualize the design of exhaustive plan for moving 500
catalogs in multiple phases from New Scale to Service Now within a 2-year
timeframe § Managed and coordinated work streams around $3 M budget
with 20 onsite and 10 offshore resources. § Perform extensive interviews with business users,
providers, and the ITSC Team for Manage My Workstation Service, while
ensuring that all the business needs are captured. § Streamline operations for first service manage My
Workstation with providers (such as HP and ATT) and business users. § Administer the negotiation of the release dated with PMO
based on the timeline of first service in Service Now § Managed scope, budget, risk and resources effectively for
first service Manage My Workstation Service. § Day to day co-ordination with multiple project teams like
Development, Integration ITSM standard, Knowledge Management Teams to
finalize the requirements of first service in Service Now. § Plan for multiple walkthrough of the requirements with
stakeholders and get their alignments on the requirements of first
service. § Created & managed MS Project plan of another two
services On-boarding & Midrange along with Manage My Workstation Service
in Service Now. § Managed Scrum team for development of Manage My
Workstation Service and follow Agile methodology. § Worked with SLM team to define the Service Level &
their reporting of Service Elements of Manage My workstation Service. § Capitalize on technical expertise in developing project
plan of identified service, as well as WBS, assign resource, and risk in Clarity § Utilize Clarity to track the spending & forecasting of
the ITSC Project Team § Worked with client Vendor Management to SOW terms &
contracts. § Manage resources as per Syntel T&M SOW signed by
American Express ISTA North America § Atlanta, GA, USA
Sr. Project ManagerJan
2012 – March 2012 § Rendered project management support using Agile and
Scrum methodologies on estimation, planning, tracking, and implementation
for various projects, including larger to smaller support project § Organized processes of improvement on business reporting
process , along with approvals process in JIRA & Microsoft Team
Foundation Server (TFS) § Provided keen oversight to the infrastructure projects at
a time within three months’ time Ameriprise Financial § Minneapolis, MN, USA
Program / Delivery ManagerJan 2007-
Dec 2011 § Managed and coordinated Annuity & Life insurance work
streams (using Vantage-One CSC product) around $5 M budget, such as
I/O project, BAU, and cross-commit projects and secondary production support
work stream with 15 onsite and 45 offshore resources. § Managed scope, budget, risk and resources effectively for
multiple projects and follow Waterfall / Agile methodology as per
project planned. § Managed change request to control scope, quality, schedule
& cost. § Administered and controlled various fund merge projects,
ERISA report and Schedule A letter generation § Leveraged program management expertise in handling
business-as-usual and cross-commit small enhanced projects § Played an instrumental role in completing major projects
such as GENWORTH cash movement; as well as in generating systematic
withdrawal, enhancing portfolio navigator and summer rider, and guaranteeing
minimum interest rate § Assumed full responsibility in handling work stream of
secondary production support § Initiated pre-concept discussion with business in
partnership with business and technology team to finalize the business
requirement § Employed Clarity in creating budget, as well as estimating
project stream and managing entire phase from startup to implementation § Aided the BSA on system requirement by creating schedule
in accordance with business plan § Exemplified versatility in performing various functions,
such as maintaining project plans; identifying deliverables; and monitoring
and reporting progress § Disseminated tasks to onsite and offshore team leads and
members; and provided support and direction as needed § Adopted innovative ideas in establishing and employing
project communication and implementation plans § Presented operative resolutions to issues by facilitating
issue management process § Actively took part in ensuring thorough communication and
understanding of the project’s status as well as any escalated issues § End to end program management of Data Warehouse
EODS (End of Day Storage) system. § Delivered supplier management for Syntel for AMPF
financial invoicing activities, along with resource management from project
planning to completion § Dynamically worked with senior leader and vendor
management for monthly and yearly score card rating § Guaranteed completion of projects in a timely manner and
within budget, while conforming with strategic business requirements § Presented status updates to clients; initiated communication
with all areas of enterprise that impacts the scope, budget, risk and
resources for the work effort being managed § Nurtured positive relations between technical and
non-technical departments to ensure that all targets and requirements are met ING America § Hartford, CT, USA | New Delhi, India
Project Lead / ManagerMay 2002-
Jan 2007 § Took an active role in converting business requirements
documents into technical document § Formulated monthly release management plan and
communication plan § Collaborated with business and project owner in alignment
with communication plan regarding the status § Managed and coordinated schedule timeline and work
breakdown structure § Allocated work to onsite and offshore technical team and
technology business analyst § Closely monitored project by executing implementation plan § Accurately recorded lesson learned in the project
repository § Oversaw the accomplishment of major projects in Vantage-One
product; oversaw entire activities, such as managing schedule tasks, fund
expansion, fund recapture, Wealth management (WMA) conversion, Boulder
Move, tool conversion, living benefits, and production support r Earlier Experience in Information
Technology
Team Member / Lead / System
Analyst / Developer § American Express § New Delhi, India (from Jan 2001 to
April 2002)
System Analyst and Developer § Tata Steel § Jamshedpur,
India (from July 1996 to Dec 2000)
r Education
Bachelor of
Engineering in Electrical and Electronics, Manipal University, Karnataka,
India r Certification
Project Management Professional
(PMP) Certification
Project
Management Institute § Certification
valid until June 2018
r Technical Acumen
Mainframe, CICS,
COBOL, DB2, VSAM, AS400, SAP, CSP, PL/SQL, Microsoft Project & SharePoint,
Clarity, IQN, Manage Now, SCLM, JOBTRACK, Control M, SCLM, JIRA, Microsoft
Team Foundation Server (TFS), Quality Center, Team Forge & Symphony 1 | Page
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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